Guidance with new applications, renewals, and resolving any issues or appeals to make sure you get the support you are entitled to.

Tailored advice on creating professional CVs, writing cover letters, and improving job prospects through skills and interview preparation.

Assistance with housing applications, understanding tenancy agreements, and addressing concerns around rent, repairs, or housing support services.

Help with completing forms, preparing documentation, and understanding the steps involved in immigration and residency processes.

Support with managing gas, electricity, and water bills, including understanding letters, setting up payment plans, and resolving disputes.

Help with reading, explaining, and responding to letters from government departments, councils, or other organisations.

Step-by-step guidance with applying for benefits, understanding eligibility, and managing claims.

One-to-one support tailored to individual circumstances, offering a safe space to discuss challenges and find practical solutions.