ADVICE & GUIDANCE.
We provide free, confidential advice and support to the community from Monday to Saturday, 9:00 am – 2:00 pm.
Our aim is to make everyday challenges easier to navigate by offering clear guidance and a supportive space where you can access the help you need.
Location:
Dream Chaser Youth Club
47 Green Lane, Small Heath, B9 5BU
What We Help With:
Universal Credit
Guidance with new applications, renewals, and resolving any issues or appeals to make sure you get the support you are entitled to.
CV Writing & Employment Support
Tailored advice on creating professional CVs, writing cover letters, and improving job prospects through skills and interview preparation.
Housing Matters
Assistance with housing applications, understanding tenancy agreements, and addressing concerns around rent, repairs, or housing support services.
Immigration Support
Help with completing forms, preparing documentation, and understanding the steps involved in immigration and residency processes.
Utility Bills
Support with managing gas, electricity, and water bills, including understanding letters, setting up payment plans, and resolving disputes.
Official Letters & Forms
Help with reading, explaining, and responding to letters from government departments, councils, or other organisations.
Benefit Applications
Step-by-step guidance with applying for benefits, understanding eligibility, and managing claims.
General Advice
One-to-one support tailored to individual circumstances, offering a safe space to discuss challenges and find practical solutions.
OUR ACCREDITATION
We are officially registered as a Community Interest Company (CIC), ensuring that our work is recognised, regulated, and delivered for the benefit of the community.
This certificate reflects our accountability and commitment to offering reliable advice and guidance with trust and integrity.